Last updated: March 8, 2012.
Information collection and use
1. Information Collection.
When you create an account with the Site, we collect information from you in order to better understand our customers and better serve you. This information includes: your name, home or work telephone number, email address, postal address, bandsaw product used and its purpose. We use this information to familiarize ourselves with your needs. When you return to the Site, we will ask for your email address and password in order to make sure your information is kept private and to enable you to access your account.
(a) Email Addresses. Several locations of the Site permit you to enter your email address for purposes including but not limited to: to register for a contest or sweepstakes; to request us to notify you of new products; to sign up for email newsletters and special offers; or to create an account with the Site. By creating an account with the Site, you will have the chance to opt in to receive our email newsletter and special offers.
(b) Cookies and Other Technology. Like many sites, the Site employs cookies to speed your navigation of the Site, recognize you and your access privileges, and track your Site usage. Although we collect some of the information in order to improve your experience with the site, we do not share this data with anyone.
(c) Log Files. As is true of most web sites, the Site server automatically recognizes the Internet URL from which you access the Site. We may also log your Internet protocol (“IP”) address, Internet service provider, and date/time stamp for system administration, order verification, and system troubleshooting purposes. (An IP address may indicate the location of your computer on the Internet.)
(d) Age. We respect children’s privacy. We do not knowingly or intentionally collect personal information from children under age 13. Elsewhere on the Site, you have represented and warranted that you are either 18 years of age or using the Site with the supervision of a parent or guardian. If you are under the age of 13, please do not submit any personal information to us, and rely on a parent or guardian to assist you.
(e) Product Reviews. You may choose to submit a product review. Any personally identifiable information that you submit as part of the review can be read or used by other visitors to the Site. We are not responsible for any personally identifiable information that you choose to submit as part of your review. We believe you can post a helpful review without disclosing any personal information.
2. Information Use and Disclosure.
(a) Internal Use. We use your personal information to process your order and provide you with customer service.
(b) Communications with You: We will use your personal information to communicate with you about the Site. Also, we may send you a confirmation email when you register with us. We may send you a service-related announcement on the rare occasions when it is necessary (for example, if we must temporarily suspend our service for maintenance.) Also, you may submit your email address for reasons such as to register for a contest or sweepstakes; or to sign up for email newsletters and special offers. If you submit your email address, we use it to deliver the information to you. We always permit you to unsubscribe or opt out of future emails. Because we have to communicate with you about orders that you choose to place, you cannot opt out of receiving emails related to your orders.
(c) External Use. We do not sell, rent, trade, license or otherwise disclose your specific personal information or financial information to anyone.
We may disclose such information in response to requests from law enforcement officials conducting investigations; subpoenas; a court order; or if we are otherwise required to disclose such information by law. For example, we may share information to reduce the risk of fraud or if someone uses or attempts to use the Site for illegal reasons or to commit fraud.
The Site incorporates physical, electronic, and administrative procedures to safeguard the confidentiality of your personal information. Access to your personal information is restricted. Only employees who need access to your personal information to perform a specific job are granted access to your personal information. Finally, we rely on third-party service providers for the physical security of some of our computer hardware. We believe that their security procedures are adequate.
While we use industry-standard precautions to safeguard your personal information, we cannot guarantee complete security. 100% complete security does not presently exist anywhere online or offline.
Updates to this policy